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Choosing an installer for In-ground Vinyl Liners

Oklahoma City Area Edmond Yukon Mustang Moore Norman Piedmont Midwest City Del City El Reno

Get to know your Pool Liner installer - Before you hire them.

   It isn't cheap to get an in-ground liner installed, so you want it done right.  Because...

       It's not just a pool....  It's Your pool!

 

   

  Topics

   PoolLinerOKC.Mobi  

   In-Ground Liners

   In-Ground Installation

    Choosing Your Liner

   Choosing an Installer

   GLI  Liners

   Plastimayd Liners

   Loop-Loc Liners

   Caring For Your Liner

 

 

 

  Water Chemistry  

   A. G. Liners

   A.G. Installation

   Steps, Etc

   Measuring

   Before and After

   FAQ

   Yukon

   Mustang

   Edmond

Choosing a Vinyl Pool Liner Installer

    Most people are able to surmise, to some degree, the quality of an installer by not only their reputation, but by the person they meet on the initial visit.  Not whether they are clean shaven and sharply dressed, but by their mannerisms and how they carry themselves.  One important thing to remember, especially if you like the salesperson, is that they are not necessarily the installer.  A lot of companies use salesmen who are very good.  Their job is to be presentable, knowledgeable of their product, and likeable.  But who actually does the installation?  Often it is a subcontractor, whose job it is to complete the task of installation. they may not necessarily have the incentive  that the salesman had to do their job to the best of their ability.  You should ask whether the salesperson is personally the installer.  And, of course, check their reputation.   When you hire A-Pro Services, an old geezer (me) shows up, who is almost presentable, and very knowledgeable, (I'm not too sure about the likeable part).  And, yes, I am your installer.  My motivation is for you to be happy that you chose A-Pro!  As I get older, a lot of the heavier work seems to be getting done by someone younger and stronger, but, no matter what, every installation is my installation.  Despite everything below, and every other thing you can think of, probably the biggest factor really comes down to "gut feeling". 

    How do you know that the swimming pool liner installer that you are considering hiring is the right one?  First, do a little research.  A-Pro Services is a highly reputed and trustworthy company, but how do you, the consumer, verify our reputation?  You can't just take our word for it, because, here in Oklahoma, every time a storm comes along, there are roofing, fencing, and, yes, pool companies that spring up from out of state, make the fast buck and disappear.  You want a company that has been here a while, and who has a good reputation.  This page offers a few tips on how to screen contractors, and be confident that you will be pleased with their work.

 

Check the BBB

    The Better Business Bureau accredits and rates companies based on their reputation, time in business, and number of unresolved complaints.  There's a lot more to it, but you want a company that is accredited by the BBB with at least a B rating.  (I say at least a B, because, if you are in business, someone probably will eventually complain about you, even if it's to say you didn't get back to them quickly enough.)  The BBB now also has reviews You can click the BBB logo on any of our web pages to check our current rating, and read our reviews, directly on the BBB website.

 

Check Local Directories

If you still have directories (phone books) laying around, especially if they are a couple of years old, look the company up under the appropriate heading.  You don't necessarily need to look for the biggest or most elaborate ad, but just to see that they are listed.  While online directories can change instantly, Telephone books are printed once per year.  Most established companies will have at least a presence in the major directories, so if they just showed up this year, you might want to take a closer look.

 

Online Directories

    Most print directories also have an online version, where customers can leave reviews.  While most of these sites can be manipulated to some extent (Slammed by a competitor, or falsely praised by  an employee), what you really want to look at is the over-all rating, number of reviews, and, just as importantly, the age or the reviews.  If all their reviews are at the same time, recent, and glowing, shy away.  Also, if there are a dozen 5-star reviews and one 1-star review, I wouldn't pay much attention to the one bad review, and vice-versa.  Remember that these are open forums, and anyone with an e-mail address can leave a review.  Don't check just one site, either.  There's YP, Yellowbook, Local.com, Super Pages, and many more.  Checking multiple sites will give a general feel about the company.  Don't just look for a well-placed ad, look in the organic results.  Placement can be bought, and usually those who pay are given priority placement.  featured listings and top placements do, however, indicate that the company has an advertising budget.

Member and Business Driven Sites

    Member driven sites - like Angie's List charge a membership fee to the consumer, and supposedly not to the merchant.  However, on Angie's List, the dynamic is rather odd.  Once a customer first recommended us, we were called pretty persistently to pay them for "placement".  Since we were one of the very few in our category, thus at the top of the list with one review, and they weren't sending us any business, we didn't feel the need.  Then they sent us a couple of calls, the customers gave us an A rating, and wrote nice reviews.  Here's where it gets odd.  They came up with the Super Service Award, and we were flattered to receive it.  But there was a catch... We had to display the award on our website - and, of course, we proudly did.. on every page  of every website I own!  But it is a pinging device.  Each time a customer opened one of my pages, Angie's list got a hit, similar to a "like".  Each time a non member clicked the badge to check our reviews, they were taken to a page where they were solicited to buy a membership!  They also wanted us to give them our database, to see if any of our customers were members, so they could solicit them for reviews about us and any other customer!  We paid for "placement:" on year, and again were awarded the SSA.  The next year, they doubled their fee, and wanted my personal information for a "background check" in order to receive the SSA.  I had had enough.   They even came up with a form for merchants to use for reviews, and gave the merchant 25 bucks for everyone who sent in the form and joined.  Shady merchants were using that form, giving the customer a $25 discount for sending it in with a glowing review. I find that dishonest, and we did not do that.  I think it devalues the whole concept.  Those guys aren't giving $25 to dissatisfied customers to write bad reviews!  Reviews You Can Trust?  Not any more than anywhere else, really.  Angie's List, themselves, actually rate pretty low on other sites, like Epinions.   If you are already a member, read them, of course, ours are great, and unsolicited. The value of those reviews are now worthless, because they can be bought.  I wouldn't  give them any more weight than other review sites.  Angie's latest trick is that they are now trying to get members to use links that cause the merchant to be charged another fee, a "processing fee"!  that's not how Angie's list represents themselves. 

    Business paid listings, Service Magic, Venture Street, Home Adviser, Swimming Pool Quotes, and the like, charge the merchant a fee for each referral, and so have a vested interest in you contacting them.  Anyone with an e-mail address can leave a review.  I'll leave it at that.

 

"Google" Their Phone Number

    ... Or Bing, Yahoo, Etc.  Is it a land line or a mobile number?  Even though just about everyone nowadays has a cell phone, most legitimate businesses still use a land line.  It is not uncommon for the phone to be in the business owner's name, but the search results should show the business and it's websites prominently.  Oklahoma city's local area code is (405).  Also, if you get a list of websites, visit at least one of them that is owned by the company, and look for the "contact us" link.  Send them an e-mail, and expect a response, usually within 24 hours.

Take a closer look at their website

Just about any company or person nowadays can build (or pay to have built) a website that shows you just what they want you to see.  But  most websites are to generate sales, either directly or indirectly.  So you need to know who they are.  Anyone can pay to be at the top or right of the front page of major search engines.  Usually, these paid placements are noted as ads by the search engine, and are sponsored by larger companies, usually divisions of national "chains" and and paid referral groups, such as Service Magic and others.  (If you look at page 2, these ads are usually in the same place.)  Often there is a map section next on page one, and below that begins the "organic results".  There is pretty big competition for these listing, which are often dominated by directories. The other way to get listed in this area it to have a well built, informative website.  "Fly by Night" companies usually get weeded out here, so to have high placement in the organic section reflects that the website ... Not necessarily the company... is relevant to the search parameters you entered.  It does not necessarily reflect who they are.  Check the "Who Is" database to see who owns the website.  If it is an out of state registrar, for example TwoCows (Phoenix, AZ) - or a bunch of others - it may be a "privacy" service to mask the true ownership of the site.  There isn't really a good reason for a legitimate business to hide the ownership of their website. All of A-Pro's websites are registered to me. ( I used to have to weed through some SPAM, but most of them are now blocked at the server, and I never see them.)

 

Look at the Big Picture

While none of the methods above may be conclusive alone, the big picture will tell the story.  Remember that no matter who you are, there is bound to be someone, somewhere, who has something bad to say.  If there is an overwhelming majority, good or bad, go with it!  But aside from that, get a feel for the company's representative.  Do they seem to have your best interest in mind, or are they pushy?  A successful contractor does not need to rush you or pressure you into making an immediate decision.  Do they seem knowledgeable about your specific needs?  Do they think they are the only ones who know anything, and that all of their competitors are idiots?  ( Not a good sign, I've been in the pool industry nearly 30 years, and I still am learning new things, sometimes from my competitors.  I often refer my competitors if they are trustworthy and specialize in areas where I am not an expert.)  Are they members of the APSP (Association of Pool and Spa Professionals)?

   

    "When You want it done right...

                Call A-Pro!"

 

Well, You knew I would say that!  But please check us out thoroughly.  Our reputation is stellar, and we will serve you to the best of our ability.  Thank You for choosing A-Pro!

- Chet Lewis 

 

By Popular Demannd...

  Chester

       Sez:

Crazy Chester Idjut   

   Well, who clicks a cartoon, anyway?

 

 

 

A-Pro Services, Your pool and spa service company, offers Pool Repair Spa Repair Pool Service Spa Service Pool heaters, Pool liners, inground liners, in ground liners above ground liners, safety covers, spa parts, spa motors, spa controls spa diagnostics, pool equipment, pool pumps, spa pumps, pool motors, heaters, In the Oklahoma City Area, including Bethany, Edmond, El Reno, Mustang, Moore, Yukon, Warr Acres, and Metro OKC.    zip codes include:  73003, 73008, 73013,73034, 73083, 73036, 73059, 73064, 73090,73099, 73064, 73101, 73102, 73103, 73104, 73105, 73106, 73107, 73108, 73109, 73110, 73111. 73112, 73113, 73114, 73115, 73116, 73117, 73118, 73119, 73120, 73121, 73122, 73123, 73124, 73125, 73126, 73127, 73128, 73129, 73130, 73131, 73132, 73134, 73135, 73136, 73137, 73139, 73140, 73141, 73142, 73143, 73144, 73145, 73146, 73147, 73148, 73149, 73150, 73151, 73152, 73153, 73154, 73155, 73156, 73157, 73159, 73160, 73162, 73163, 73164, 73165, 73167, 73169, 73170, 73172, 73173, 73178, 73179, 73184, 73185, 73189, 73190, 73194, 73195, 73196, 73197, 73198,

 

 

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A-Pro Services, Your pool and spa service company, offers Pool Repair Spa Repair Pool Service Spa Service Pool heaters, Pool liners, inground liners, in ground liners above ground liners, safety covers, spa parts, spa motors, spa controls spa diagnostics, pool equipment, pool pumps, spa pumps, pool motors, heaters, In the Oklahoma City Area, including Bethany, Edmond, El Reno, Mustang, Moore, Yukon, Warr Acres, and Metro OKC.    zip codes include:  73003, 73008, 73013,73034, 73083, 73036, 73059, 73064, 73090,73099, 73064, 73101, 73102, 73103, 73104, 73105, 73106, 73107, 73108, 73109, 73110, 73111. 73112, 73113, 73114, 73115, 73116, 73117, 73118, 73119, 73120, 73121, 73122, 73123, 73124, 73125, 73126, 73127, 73128, 73129, 73130, 73131, 73132, 73134, 73135, 73136, 73137, 73139, 73140, 73141, 73142, 73143, 73144, 73145, 73146, 73147, 73148, 73149, 73150, 73151, 73152, 73153, 73154, 73155, 73156, 73157, 73159, 73160, 73162, 73163, 73164, 73165, 73167, 73169, 73170, 73172, 73173, 73178, 73179, 73184, 73185, 73189, 73190, 73194, 73195, 73196, 73197, 73198,

 

 

Links: ( Our other sites )

 

 

PoolCover OKC .mobi
All about Pool Covers - OKC
AProSvc.com  FULL SITE ONLY
A-Pro Services Main website,  Billpay  Crazy Chester, General info
PoolRepairOKC .mobi
Pump, Filter. Heater, equipment repairs
PoolService OKC .mobi
Pool Opening, closing, maintenance
SpaRepairOKC .mobi
Spa and Hot tub repairs - OKC
PoolLinerOKC .mobi  This site
All about Pool Liners